Support,
by hand.
Questions about Vital Report? Email support@neonsummit.co — we answer within one business day.
Every email is read and answered by the person who builds the app. No macros, no ticket bots, no "your case has been escalated to tier 2." If it's a bug, the reply comes from the one who wrote the code.
Most answers
live in Settings.
Five things that come up most. If yours isn't here, email us — we'll reply, and if it's worth documenting, add it to this page.
How do I connect Apple Health?
Open iOS Settings → Vital Report → turn on the categories you want to share. You can change this at any time.
How do I cancel my subscription?
iOS Settings → Apple ID → Subscriptions → Vital Report → Cancel. Access continues through the end of the current billing period.
How do I restore my purchase on a new device?
Sign in with the same Apple ID, open Vital Report, and on the paywall tap "Restore Purchases."
Where does my data go?
On-device only. Reads come from Apple Health on your iPhone; exports go only where you send them — AirDrop, iCloud Drive, Email, or Files. We operate no server that stores your health data.
I found a bug or have feedback.
Email us at support@neonsummit.co. We read everything — and the person replying is the one who wrote the code.
The fine print,
kept short.
Both policies are written in plain English and should take about five minutes to read.